Currency Exchange Policy
The price of the dollar in Egypt is variable, as well as all currencies according to their price in the Central Bank of Egypt, so there is no fixed number, and trading with you can be calculated according to the price of the day.
Exchange can be done at the airport banks, banks, and exchange offices and ATM machines in hotels and the main shops in tourist areas are likely to accept credit cards and foreign currencies, but smaller restaurants and stores are unlikely to, especially the further you go out into the desert and away from the tourist areas. Souk traders will expect cash.

Payment Methods
• There are 2 accepted ways of payment in Egypt:
• Credit card (Online Payment Fees 3% of total amount will be added).
• Bank transfer (excluding banking fees according your bank regulations).
No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.
No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case to case basis.
We reserve right to adjust the tour cost in accordance with the fluctuation of currency exchange rate or amendments in local government taxes
Our prices do not include any kind of any insurance

Check in & out Policy
• Hotels official Check in at 15:00 hrs. & Check out at 12:00 hrs.
• Cruise official Check in before lunch at 12:00 hrs. & check out after breakfast at 08:00 hrs.
Early check-in or late checkout is subject to availability and the hotel may charge extra for the same.
Extra bed rates would be charged after 2 full paying persons in a room. However, in case of an extra bed request in a single occupancy room, double room rates would be charged.

Room Types & special requests:
• Triple Rooms are usually twin or double room with roll away extra bed (not 3 standard beds).
• Twin rooms or King Size bed rooms are subject to availability in check in date as cannot be confirmed in advance.
• In case accommodation special request: we can confirm only when we get a hotel confirmation otherwise it will be according their availability upon check-in time.
• Room Allocation is usually done by the hotel at the time of check in. We cannot guarantee any specific view room also the rooms offered are the base category rooms in the package unless otherwise confirmed in inclusions.

Nile Cruise Notes
All Nile Cruises Have a Fixed Weekly Calendar for Embarkation and Sailing as the Followings
- 03Nights / 04 Days from Aswan Every Monday, Wednesday & Friday
- 04Nights / 05 Days from Luxor Every Thursday, Saturday & Monday
Kindly note that we have a few cruises on Monday from Aswan and on Thursday from Luxor.
• If your arrival time to Aswan is so early, so we will start the tour direct upon arrival as the cruise check in time at 12:00 and we do not want our guest waste their time waiting at the lobby for check in
• Cruise itineraries may be changed without prior notice due to navigational circumstances may be in sequences but not in visits.
• The itinerary and schedule are subject to change due to weather, road condition, flight, type of class and operating conditions In this case, we will do our best to visit all sights mentioned on the itinerary & the included items.

Weather in Egypt
The climate of Egypt is a hot season from May to September and a cool season from October to April.
With average temperature of 35 degree Celsius in summer and 10 degrees Celsius in winter

Dress Code in Egypt
We recommend wearing comfortably and prober dress code according the traveling month to enjoy your tours to the maximum (Comfortable Shoes, outfits, shorts, tank tops, t-shirts, dresses , pure cotton) Also get glasses, sunscreen, and a hat because it is sunny during the day.
In the winter, please bring a heavy coat or jackets, especially in the early morning and during the nights, because in the winter, Egypt is very cold, and umbrellas should be brought to avoid rain in the winter and the heat of the sun in the summer.
The hot shorts not recommended specially at religious places in mosques & churches women should wear a head cover. & hot shorts allowed in resort cities like Sharm, Dahab, El Gouna, Marsa Alam and Hurghada.

Tours
• Full Day tours starts at 09:00 hrs. Till 17:00 hrs. (Maximum 8 hours).
• Half Day tours starts at 09:00 hrs. Till 13:00 hrs. OR at 12:00 hrs. Till 16:00 hrs. (Maximum 4 hours).
• Open Day tours (Maximum 12 hours).

Transfer
On your free days, you have more than one alternative to get around Cairo, we recommend the following
• Private Transfer (Managed by our company)
• Uber Service, London Cab and Careem.
• Ask the reception you have in your hotel, they will guide you

• Careem - Uber
• Easy Taxi
• Google Maps
• Arabic dictionary

Tipping and Gratuity
Tipping is a way of life in Egypt, which used even among Egyptian citizens to show their satisfaction & appreciation toward the provided services & all kind of tips are not included in our rates unless stated in our inclusions. Tipping, “starting from USD 10 per person per day” for drivers, Portage, hotel, Cruise Staff, tour leaders, restaurants and guide

On your leisure day, you could discover the best shopping in Cairo! Get the latest brands and enjoy the vast variety of shopping shops in Mega shopping Malls:
• City stars (Nasr city).
• Cairo festival city (New Cairo).
• City Center Almazah (Masr El-Gedida).
• Mall of Egypt (6th of October city).
• Mall of Arabia (6th of October city).
It’s normal big malls like the malls in your country and same like in all the world it’s has all big brands and food court cinemas….etc.
All of these mall include Cafes, Fast Food, international restaurants serving international cuisines where can you enjoy your dinner.
Shopping during your day tours with guaranty on the product through all concerned authorities of the Egyptian government related to tourism and tourists

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Shopping during your day tours with guaranty on the product through all concerned authorities of the Egyptian government related to tourism and tourists

• Bazaars: For unique souvenir pieces and ancient Egyptian jewelry



• Factories for ancient Egyptian perfumes, original therapeutic oils: Which is extracted from natural plants, flowers, trees and herbs



• Carpet factories: Hand mead carpers, which is one of the best carpet factories in the world and is made from natural materials such as silk, wool, linen and others



• The Papyrus Institute: The original paper which ancient Egyptian use it, and they made it from a flower grown in Egypt called the papyrus flower that grows in Lower Egypt



• The original Egyptian cotton: For clothes, sheets, home linens, and other cotton supplies



• Alabaster factories: The original stones such as Alabaster, granite, basalt, etc. in Luxor, and these types of stones are the original stones that the ancient Egyptian used to make his buildings and statues, as you will see in the Egyptian museums and temples

Ask your guide about it if you want it, you will enjoy it and it is a good experience to see all the industries that were made in ancient Egypt and are still being made by the Egyptians.
Also, these factories and shops are not only for purchase, but they are part of your trip, which will increase its fun and complete the full vision of Egypt, so that you can see the daily life of the ancient Egyptian and his history, and it is not necessary to buy from them, but it is for enjoyment. Among the places to visit during your beautiful day, do not miss it if you like

DOS:-
1. Do respect the monuments archaeological sites are human heritage do not touch scratch or sit on it and please obey “no flash sign” in museums.
2. Do dress correctly whilst there is no specific dress code in the cities, women will feel more comfortable if they do not wear shorts or have their shoulders uncovered. This will not be the case if you are visiting Sharm-El-Sheikh, Dahab, Marsa Allam and Hurghada. In these coastal cities, wearing this type of clothing is acceptable.
3. Carry a water bottle with you at all times during your trip.
4. Be prepared to see a heavy Security presence, Egyptian security personnel are everywhere. When entering any major landmark, you will also need to have your bags scanned and walk through a metal detector. 5. Tipping for a job well done is customary in Egypt, though not required. Please feel welcomed but not obliged to offer a tip to your guide.
6. Enjoy the country as much as you can. Egypt is not just any country.
7. Be prepared for extra charge, there are many additional charges that you need to be aware of such as Tut-Ankh-Amon Tomb & Seti I tomb if you like to visit it at the Valley of the King, and entry into the burial chambers of the pyramids , All of these places that have been mentioned and other additional places are only optional and it is not necessary to visit them, but they are available with additional tickets if you want to visit

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DON’TS: -
1. Do not drink tap water.
2. Do not Drink alcohol in the street (it is not socially acceptable, and in some areas, it is forbidden by law).
3. Do not Pet street dogs & cats.
4. Do not try to cross the road unless you are very confident
5. Do not take a local taxi without asking the price first.

Nile Cruise Dinner
Enjoy dinner onboard one of the Nile Cruises in Cairo. "For 2 hours" Have some relaxing from the crowded city. You will be entertained by a folkloric and belly-dancing show. This is a full evening outing, a great opportunity to experience a romantic evening gazing at the sights along the banks of the Nile and enjoy good food, with unique entertainment. We have a different Nile cruises categories Choose any one from them according to your needs.

Nile Maxim & Nile Pharaohs & Nile Crystal & Scarabee & Andrea Memphis

Dinner at International Cuisine restaurants
For your leisure, you could discover the Cairo by night! Enjoy the vast variety of Dinner in Mega shopping Malls. All of these malls include Cafes, Fast Food, international restaurants serving international cuisines where can you enjoy your dinner.

Emergency contacts: -
1. Your travel Agency in Cairo: +20 101 032 9152 & +20 102 077 5056
2. Ambulance: 123
3. Police: 122
4. Police rescue tourism: 126
This is general information and it will help you during your stay for any further information , Please don’t hesitate to contact your travel agent in Egypt.

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We are so grateful for the pleasure of serving you!
Thank You, for being a part of our family.